Baseline Mentoring
Legal

Privacy, Terms & Community Guidelines

Everything you need to know about using Baseline Mentoring, gathered in one place.

Privacy Policy

Last updated 30 April 2025

1. Introduction

Welcome to Baseline Mentoring. We are committed to protecting your privacy and ensuring your data is handled securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register and use our service:

  • Name and email address
  • Professional background
  • Skills, interests, and mentoring preferences
  • Profile photos
  • Communication between mentors and mentees

3. How We Use Your Information

We use the information we collect to facilitate mentor-mentee matching, provide and improve our platform, communicate updates and support, analyse usage, prevent fraud, and comply with legal obligations.

4. Sharing Your Information

  • With Mentors/Mentees: Information shared between matched users to facilitate the mentoring relationship.
  • Legal Requirements: When required by law, court order, or governmental regulations.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no electronic transmission or storage system is 100% secure.

6. Your Data Rights

  • Access, correct, delete, restrict, or object to processing of your personal information.
  • Data portability and withdrawal of consent at any time.

7. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

8. Contact Us

For privacy questions, contact privacy@baselinementoring.com.

Terms & Conditions

Last updated 30 April 2025

1. Agreement to Terms

By accessing or using the Baseline Mentoring platform, you agree to be bound by these Terms and Conditions.

2. Eligibility

You must be at least 17 years old to use Baseline Mentoring.

3. User Accounts

  • Provide accurate, current, and complete information.
  • Maintain your account information and password securely.
  • Accept responsibility for account activity and notify us of unauthorised use.

4. Mentoring Relationships

Baseline Mentoring facilitates connections but does not guarantee successful matching, particular outcomes, the accuracy of user information, or suitability of mentoring.

5. User Conduct

  • Do not use the platform unlawfully, harass or harm others, impersonate anyone, distribute malicious code, or interfere with the platform.
  • Do not solicit commercially unless explicitly authorised.

6. Intellectual Property

The Baseline Mentoring platform and its content, features, and functionality are owned by Baseline Mentoring and protected by intellectual property law.

7. User Content

By submitting content, you grant us a non-exclusive, worldwide, royalty-free licence to use it in connection with operating and promoting the platform.

8. Disclaimer of Warranties

The platform is provided “as is” without warranties of any kind.

9. Limitation of Liability

To the maximum extent permitted by law, Baseline Mentoring is not liable for indirect, incidental, special, consequential, or punitive damages from use of the platform.

10. Indemnification

You agree to indemnify and hold harmless Baseline Mentoring and its team from claims arising from your use of the platform or violation of these terms.

11. Termination

We may suspend or terminate accounts at our discretion for conduct that violates these terms or harms others.

12. Governing Law

These terms are governed by applicable law.

13. Changes to Terms

We may modify these terms at any time. Continued use constitutes acceptance.

14. Contact Us

For legal questions, contact legal@baselinementoring.com.

End User License Agreement (EULA)

Last updated 30 April 2025

1. License Grant

Baseline Mentoring grants you a limited, non-exclusive, non-transferable, and revocable licence for personal, non-commercial use.

2. Prohibited Conduct

Users must not upload, post, or share content that is objectionable, abusive, harassing, threatening, hateful, discriminatory, sexually explicit, violent, illegal, misleading, or spam.

3. Zero-Tolerance Policy

  • Reports of objectionable content are reviewed within 24 hours.
  • Verified offending content is removed immediately.
  • Responsible users may be permanently removed from the platform.

4. Reporting Abuse

Report objectionable or abusive content to abuse@baselinementoring.com, including the user profile, a description, and relevant screenshots or links.

Community Guidelines

Last updated 30 April 2025

At Baseline Mentoring, we believe in creating a supportive, inclusive, and professional environment where meaningful mentoring relationships can thrive.

1. Respect and Inclusion

  • Be respectful: Treat all members with courtesy, dignity, and respect.
  • Practice inclusion: Embrace diversity and help everyone feel welcome.
  • No discrimination: Discrimination of any kind is prohibited.

2. Professional Conduct

  • Maintain professionalism, honour commitments, set clear boundaries, and provide constructive feedback.

3. Honest Communication

  • Be authentic, provide accurate information, and acknowledge limitations.

4. Confidentiality

  • Respect privacy, use secure communication, and get permission before sharing another member’s information.

5. Quality Engagement

  • Be prepared, provide value, listen actively, and follow through on commitments.

6. Prohibited Behaviours

  • Harassment, hate speech, inappropriate content, solicitation, unauthorised promotion, misrepresentation, disclosure of confidential information, and illegal activity are prohibited.

7. Mentee Responsibilities

Set clear goals, be proactive, remain open to feedback, and respect your mentor’s time.

8. Mentor Responsibilities

Provide guidance, maintain objectivity, focus on development, and set realistic expectations.

9. Reporting Concerns

Use the reporting feature, document specific incidents, or contact community@baselinementoring.com for urgent concerns.

10. Enforcement

Violations may lead to warnings, restrictions, suspension, permanent removal, or reporting to relevant authorities.

Data Security

We use robust measures to protect personal information.

  • Encryption: Data is transmitted using industry-standard SSL/TLS.
  • Secure Storage: Data is stored in encrypted databases with restricted access.
  • Regular Audits: We conduct security audits and vulnerability assessments.
  • Access Controls: Internal controls limit who can view information.
  • Authentication: Multi-factor authentication protects administrative access.

For more information, contact security@baselinementoring.com.

Mentee Rights

As a mentee, you have the right to:

  • Receive respectful, professional guidance.
  • Change mentors if a relationship is not beneficial.
  • Set clear boundaries and keep your personal information confidential.
  • Provide feedback, request support, and decline advice that does not align with your goals.

Mentor Responsibilities

Mentors commit to providing honest, constructive guidance; respecting time and confidentiality; being transparent about expertise; creating a safe environment; reassessing goals; and upholding professional boundaries.

Dispute Resolution

If a conflict arises, we recommend direct communication first, then platform mediation, followed by a formal complaint where needed.

Our team may facilitate discussion, provide guidance, recommend alternative matches, or take disciplinary action. Contact disputes@baselinementoring.com.

Account Termination

We may terminate accounts for violating our Terms and Conditions, breaching Community Guidelines, harassment or discrimination, misrepresentation, unauthorised commercial use, or extended inactivity.

You may terminate your account through account settings or by contacting support@baselinementoring.com.

Contact Us

We're here to help with policy or platform questions:

We strive to respond within two business days.